Privacy Policy
HAVOSPARKA
1. Overview
This Privacy Policy describes how HAVOSPARKA (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely by third-party payment providers)
Order history and purchase details
Device and browser information
IP address and website usage data
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Send order confirmations and tracking updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
4. Payment Processing
All payments are processed securely through third-party payment providers. We do not store full credit card details on our servers.
5. Sharing Your Information
We do not sell your personal information.
We may share your data only with trusted third parties, including:
Payment processors
Shipping and logistics partners
Warehouse fulfillment centers in the United States, United Kingdom, and Germany
Email marketing providers (if you subscribe)
These parties only receive the information necessary to perform their services.
6. International Data Transfers
As we operate fulfillment centers in the United States, United Kingdom, and Germany, your information may be processed in different countries.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
7. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have the following rights:
Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability
To exercise any of these rights, please contact us at support@havosparka.com.
8. Data Retention
We retain your personal information only as long as necessary to fulfill orders, provide services, and comply with legal obligations.
9. Cookies
Our website uses cookies to improve website functionality, analyze traffic, and personalize user experience.
You can disable cookies in your browser settings, but some features may not function properly.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.
11. Third-Party Services
We may use third-party services such as payment processors, analytics tools, and logistics providers. These services have their own privacy policies.
12. Children’s Privacy
Our website is not intended for individuals under the age of majority. We do not knowingly collect personal data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
14. Contact Information
HAVOSPARKA
Dream Walker Games Limited
32 Gainsford Road
Sheffield, S9 4RJ
United Kingdom
Customer Support: support@havosparka.com