Terms of Service

HAVOSPARKA

1. Overview

This website is operated by HAVOSPARKA. Throughout the site, the terms “we”, “us” and “our” refer to HAVOSPARKA.

By accessing or using our website and purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Eligibility

You must be the age of majority in your country or region, or have permission from a legal guardian to use this website.

3. Products & Availability

All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

We may also limit quantities per order or per customer and refuse service if necessary.

4. Pricing & Payment

All prices are displayed in the applicable currency based on region.

We accept major credit cards and secure payment methods available at checkout. Full payment is required before order processing.

Prices may change at any time without prior notice.

5. Order Processing

Orders are typically processed within 1–3 business days.

Once shipped, customers will receive a confirmation email with tracking details.

We reserve the right to cancel orders suspected of fraud or payment issues.

6. Shipping

We operate with fulfillment centers located in the United States, United Kingdom, and Germany.

Shipping times vary depending on destination:

United States: 5–10 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Other regions: 7–15 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

7. Customs & Duties

International customers may be responsible for customs duties, taxes, or import fees according to local regulations. These charges are not included in our prices.

8. Returns & Refunds

We offer a 30-day return policy and a 7-day satisfaction guarantee from the date of delivery.

Within 7 days of delivery, HAVOSPARKA will cover return shipping costs and may provide a prepaid return label or arrange pickup depending on location and logistics availability.

From 8 to 30 days after delivery, return shipping costs are the responsibility of the customer.

Refunds are issued after returned items are received and inspected.

9. Product Condition for Returns

To be eligible for return or refund, items must be unused, in original condition, and in original packaging with proof of purchase.

10. Limitation of Liability

HAVOSPARKA is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. All products are used at the customer’s own risk.

11. Intellectual Property

All content on this website, including images, text, and branding, belongs to HAVOSPARKA and may not be used without permission.

12. Privacy

We handle personal data in accordance with applicable privacy laws, including GDPR for European customers.

13. Governing Law

These Terms are governed by applicable laws depending on customer location, including the United States, United Kingdom, and European Union regulations.

14. Contact Information

HAVOSPARKA
Dream Walker Games Limited
32 Gainsford Road
Sheffield, S9 4RJ
United Kingdom

Customer Support: support@havosparka.com